Privacy Policy
Effective Date: January 1, 2025
SoundBloom ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our services, including our website, platform, and any related tools or resources (collectively, the "Services").
Important: By using the Services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please do not use the Services.
1. Information We Collect
We collect information to provide and improve our Services:
1.1 Information You Provide to Us
- Account Information: When you sign up, we collect details such as your name, email address, phone number, and payment information.
- Artist & Label Data: Information about your music releases, collaborators, and royalty splits.
- Customer Support: Any information you provide when contacting us, including messages and contact details.
1.2 Information We Collect Automatically
- Usage Data: Details about how you use the Services, such as pages visited, time spent, and actions taken.
- Device Information: Information about the device you use to access the Services, including your IP address, browser type, and operating system.
- Cookies and Tracking Technologies: We use cookies and similar technologies to analyze trends, track activity, and enhance your experience.
1.3 Information from Third Parties
We may collect data from partners and third-party services, such as distribution platforms, social media networks, or payment processors.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain the Services.
- To process payments, royalties, and revenue distributions.
- To communicate with you about updates, new features, or promotional offers.
- To analyze usage trends and improve our Services.
- To comply with legal obligations and enforce our terms and policies.
4. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: Request access to the personal data we hold about you or correct inaccuracies.
- Deletion: Request the deletion of your data, subject to legal and contractual obligations.
- Opt-Out: Opt-out of marketing communications by clicking "unsubscribe" in emails or contacting us directly.
- Cookies: Manage your cookie preferences through your browser settings.
5. Data Retention
We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.
6. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. International Transfers
If you access the Services from outside the United States, please note that your data may be transferred to and processed in the U.S. or other jurisdictions where our servers or service providers are located.
8. Children's Privacy
Important: Our Services are not intended for individuals under the age of 13, and we do not knowingly collect information from them.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Effective Date" will be updated. We encourage you to review the policy regularly.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
support@soundbloom.io SoundBloom OÜ Harju maakond, Tallinn, Kesklinna linnaosa, Tornimäe tn 5, 10145Estonia